Welcome to ShubhMandir (accessible at https://shubhmandir.in). We value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from our website.
1. Information We Collect
When you make a purchase or interact with our website, we collect the necessary details required to process and deliver your orders:
* Contact Information: Full name, billing address, shipping address, mobile/WhatsApp number, and email address.
* Order Details: Information about the marble murtis, deity sculptures, or artifacts purchased, transaction timestamps, and delivery tracking data.
* Payment Information: All digital payments (UPI, Debit/Credit Cards, Net Banking) are securely handled by certified, RBI-licensed payment gateways (such as PhonePe). We do not collect, process, or store your sensitive payment details such as card numbers, CVV, or banking passwords on our servers.
2. How We Use Your Information
We use the information collected strictly for legitimate business purposes:
* To pack, dispatch, and deliver your orders safely to your doorstep.
* To communicate order confirmations, dispatch alerts, and live tracking links via SMS, WhatsApp, or email.
* To provide responsive customer support and handle any return or replacement queries.
* To maintain accounting records and ensure compliance with statutory tax obligations.
3. Sharing Your Information
* We do not sell, rent, or trade your personal data to third parties for commercial or marketing purposes.
* Your shipping address and contact number are shared strictly with verified courier and logistics partners (such as Delhivery, DTDC, Blue Dart, or India Post) solely for order fulfillment.
4. Data Security
We implement standard security measures and SSL encryption to ensure that your personal information remains safe from unauthorized access, alteration, or disclosure.
5. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
* Brand Name: ShubhMandir
* Email: support@shubhmandir.in
* Operating Address: Maksudangarh, Madhya Pradesh - 473287